Education management Medellin Metro System

This program has the purpose of training our users of the Integrated Transport System, which includes subway, buses, cables, tram and feeder routes through the execution of educational and training actions in person, with the support of more than a team of educational guides, implementing campaigns, educational actions and direct interaction in the stations, stops and vehicles of the system, encouraging healthy coexistence, guiding users on the use, care, integration, accessibility, schedules, fares, payment methods, appropriate behaviors and the adoption of the Rules of the User, promoting Metro Culture as a way of positive relationship with ourselves, others and the environment inside and outside the system.

It is a social program that since 1998 has strengthened the leadership and competencies of its participants, who redefine their points of view to radiate initiatives for change in their territories.

In the beginning, community leaders from community action boards and base organizations participated in the program. Since 2016, the target audience of this program was changed. Taking into account that a large number of our users are young people and recognizing the potential of this population to multiply, understanding multipliers as people who have their own audience and are legitimized in a social context, who are promoters of a message in their territories, coordinators, managers, leaders, community supporters and/or legitimizing citizens. The last cohorts of the School of Leaders have been aimed at young people between 14 and 30 years of age.

It is an opportunity for young people to interact in a positive way with other young people in the city and Valle de Aburrá. Annually, 250 young people participate.

To view our annual performance, please see our Sustainability Reports.

The digital literacy rooms located in Vallejuelos and Trece de Noviembre stations are training scenarios in digital and citizenship skills, as pedagogical spaces created by our Company to close the digital divide in the communities and generate social inclusion. Through training in micro courses on office tools, social networks and online government, as well as tools for employability, we seek to bring citizens closer to the world of Metro Culture.

This educational strategy seeks to familiarize users, potential users and the community in general with the system and its operation. Additionally, it will show how the Metro, with all its modes of mobility, has transformed the territory of the city-region and improved people's quality of life.

Since 2005, METRO has selected groups of young high school graduates who are leaders in their communities, to provide them with one year of training in METRO Culture.

This program consolidates the alliance between the State, METRO, the community and educational institutions and allows young people in the areas of influence of the projects executed by the Company to acquire skills for future employment and personal training.

The young people receive training in strategic management, service quality, education and responsible exercise of sexuality, METRO culture, life project design from a prospective perspective, language and communication, business prospective, among other topics.

The program is endorsed by SENA and is an excellent opportunity for young people who, upon graduating from high school, do not have the possibility of finding a job or entering university due to lack of economic resources.

METRO's driver programs have a high social impact that guarantees, on the one hand, that university students (train drivers) obtain an income that allows them to finance their higher education and, on the other hand, that bus drivers have the possibility of improving their working conditions and accessing professional training that guarantees them a better future.

These two programs have different forms of employment contracts than outsourcing, since all labor and benefit guarantees are recognized.